Website User Agreement
These Terms and Conditions are a legally binding agreement between the User (You) and Key Staffing Group (We, Us, Our, Ours). The agreement defines the stipulations:
- The way the User is allowed to request a quote using our online form and use our website to place an order for our products, services, and solutions.
- The way we provide staffing services to all our clients.
Key Staffing Group owns this website. It is protected by international trademark and copyright laws. You are not allowed to modify, reproduce, copy, download, upload, republish, or transmit any material from our website for your non-commercial and personal use without our express approval.
Key Staffing Group will not be liable under any circumstances for any damage or losses from the reliance or use of the materials displayed on the website. Key Staffing Group will not be responsible for any loss that may arise or any special, consequential, incidental, or indirect damages, even if we are advised that such a possibility may occur.
Key Staffing Group include all its employees, principals, partners, representatives and agents, and any third-party providers. We take all the necessary measures to safeguard each submitted file, source materials, and documents. However, Key Staffing Group shall not be held accountable for document losses in case of natural disasters, computer viruses, power outage, software/hardware failure, or other unforeseen incidences that are beyond the control of the company.
The client (You) is responsible for saving a copy or back up of your files. Key Staffing Group is in no way responsible to any of our clients and third parties for any document alteration, corruption, or loss.
Based on the definition of our services, Key Staffing Group is only accountable for the contracted staffing services. The thoughts, ideas, and views expressed in the documents are owned by the writers and clients using our services. The same terms apply when we provide other staffing solutions as expressed in the contract.
These Terms and Conditions are subject to the laws of the United States. Any dispute is under the sole jurisdiction of the courts in New York.
The User will submit a translation request using the Key Staffing Group request form, which includes all the relevant details and the document or information relative to the request for translation or interpreting services.
Key Staffing Group will send a quote based on the information the client provides. Upon approval, the User processes the payment required by Key Staffing Group before any work commences.
- The User warrants that all information he/she provides is accurate, up to date, and correct. If your email address is not working and cannot receive emails, we are not responsible for the non-delivery of your translation and other language-related projects. We will try to contact you through your phone number to ensure that you can provide us with an alternative means to transmit your files.
- The User will process the payment for staffing service requests before its commencement. Incomplete or delayed payment will affect the delivery of the translation project.
- In such an instance, the User is the sole party responsible for the delay.
Cancellation and Refund
Our policies for cancellation and refund of our staffing services is simple.
We see to it that all the services we offer to all our clients pass through our quality assurance process. If you are not fully satisfied with the quality of the output, please send us an email requesting a rework seven (7) days after receipt of the file.
Your email should provide us with the details regarding your concerns, disputes, and questions regarding the work provided by our staff. If the work falls short of Key Staffing Group’ promise, we will replace our staff without additional charge. We need your written request so that our staffs can respond to, address, or correct any mistake immediately. The request for rework only covers the original contracted service, and we will redo the assign task according to your initial instructions.
The client acknowledges and concurs with the company’s Refund Policy. Our policy on refunds clearly expresses that we offer our services to the best of our abilities. We start the project as soon as we receive payment for the requested service, and we guarantee the work that we do on behalf of the client. Again, please review our refund policy.
We commit to fulfill all our services stipulated in our service contract. In case you did not receive any service contract copy, please inform us immediately. Be sure to whitelist Key Staffing Group so you can receive our email in your inbox. Likewise, please check your junk folder to see if the email from us is there.
Intellectual Property Rights
Key Staffing Group and all it’s staff do not make any claims on any piece of work done within the service contract. All the documents coming from our clients remain their intellectual property. We ensure that our staffs sign a confidentiality agreement, waiving their claim to any material created and acquired during their service.
Likewise, you have to assure us that you have the copyrights to the documents or portions of the content that belong to other parties. You also agree not to use our services for any work that infringes, threatens, harasses, defames or abuses people and organizations politically, religiously, racially, ethnically, or otherwise. It also includes, without limitations, materials that can negatively affect the reputation, goodwill, and public image of Key Staffing Group.
Key Staffing Group reserves the right to amend or modify these Terms and Conditions at any time without prior notice. We advise you to check the site periodically to ensure that you are up to date with our terms.